Admin support that actually helps.
From virtual admin and invoicing to NDIS claims and customer support — we handle the behind-the-scenes work so you can focus on what you do best.
Hours back each week
Stop spending your best hours on admin. We handle the tasks so you can focus on what you do best.
Accurate NDIS claims
Every invoice and document checked carefully before submission — fewer rejections, faster payments.
Clients who feel looked after
Prompt, professional responses to every enquiry so no one falls through the cracks.
Virtual Admin Support
Your inbox and calendar, under control.
When your inbox is overflowing and your data is out of date, it's hard to focus on the work that actually matters. We step in as your behind-the-scenes admin support — managing your emails and keeping your records current so nothing slips through the cracks.
Ideal for
Small business owners and sole traders who are spending too much time on admin and not enough time on their actual work.
What's included
- Email sorting, flagging, and reply templates
- Follow-up emails drafted and sent on your behalf
- Data entry and record keeping
- Ad hoc admin tasks as needed
Invoicing & Business Admin
Get paid on time, every time.
Chasing unpaid invoices is one of the most draining parts of running a business. We take care of the full invoicing cycle — creating and sending invoices, following up on overdue payments, and keeping your records accurate — so your cash flow stays healthy and your time stays free.
Ideal for
Service businesses and sole traders who invoice regularly but struggle to stay on top of follow-ups and record keeping.
What's included
- Invoice creation and formatting
- Sending invoices to clients on your behalf
- Following up unpaid or overdue invoices
- Updating spreadsheets and financial records
- Reconciling payments against invoices
- Reporting on outstanding amounts
Claims & Paperwork Support
NDIS admin done accurately, every time.
NDIS claims and paperwork require precision. One wrong code, a missing date, or an incorrect amount can mean a rejected claim and a delayed payment. We handle your NDIS invoice submissions, check your documents for errors before they go in, and follow up on any outstanding communications — so your claims go through cleanly the first time.
Ideal for
NDIS providers and support coordinators who need accurate, timely claim submissions without the stress of doing it all themselves.
What's included
- NDIS invoice checking and submission
- Support item code and price guide verification
- Document checking before submission
- Communication follow-ups with plan managers or the NDIA
- Tracking claim status and flagging issues
- Backlog processing for overdue claims
Customer & Admin Support
Every enquiry answered. Every client looked after.
When enquiries come in and you are too busy to respond promptly, you risk losing clients before they even get started. We handle your front-line customer communications — replying to emails, booking appointments, and sending out forms or info packs — so every person who reaches out gets a timely, professional response.
Ideal for
Service providers and small teams who want every client to feel looked after without adding more to their own plate.
What's included
- Replying to customer and client emails
- Handling basic enquiries on your behalf
- Booking and confirming appointments
- Sending forms, info packs, and onboarding documents
- Following up with clients who have not responded
- Maintaining a consistent, professional tone in all communications
Not sure where to start?
Book a free call and tell us what is taking up your time. We will work out the best way to support you.